Orders aren't arriving on time
Edited
The smart scale relies on collecting consumption data over time, so the order timing may not be perfect at first. Predictions for new subscribers are challenging because the system needs to make many guesses without sufficient data.
However, the algorithm adjusts and becomes more precise with time, usually after the first few reorders.
If the timing doesn't improve, consider these options to enhance the ordering experience:
Switch to a larger product, often more cost-effective per ounce.
Add an additional scale/subscription for more variety and precision, especially with smaller products.
Reach out to the seller for assistance.